When it comes to emailing your clients, there are a few things you should keep in mind in order to make the most of your interactions. First and foremost, always be professional. This means using proper grammar and spelling, and avoiding any sort of slang or informal language.
Secondly, make sure to be clear and concise in your messages. No one wants to read a long, rambling email, so get to the point and be as brief as possible. Finally, remember to show some personality! Your clients are working with you because they like you, so let your uniqueness shine through in your zoom calls and emails.
With that said, here are a few specific tips on how to email your clients in a way that will build strong relationships and foster trust:
Compliment a Client on a Job Well Done
One great way to email your clients is to simply compliment them on a job well done. Whether they just closed a big deal or successfully navigated a difficult situation, taking the time to recognize their own achievements is a great way to build rapport and show that you’re invested in their success.
Say No to a Client Request (politely!)
There will be times when your clients make requests that you simply can’t or shouldn’t say yes to. In these cases, it’s important to be direct and honest in your response, while still maintaining a polite and professional demeanor. Remember, just because you’re saying no to one request doesn’t mean you can’t say yes to others in the future.
Make an Introductory Email to a New Client
If you’ve just started working with a new client, take the time to introduce yourself properly via email. This is your chance to show off your personality and give them a sense of what it will be like working with you. Be sure to include your contact information and a brief overview of your professional background.